home > Customer Services > About Us

Reserve and Collect

If you can’t wait for delivery or live locally, try our free reserve & collect service.

You can reserve your order online and then collect from our distribution centre. Simply place your order on the Rutlands website and at the delivery option select 'Customer Collection' then proceed to checkout to make your payment. When your order is ready we will send an ‘Your order is ready for collection’ email (normally within 2 - 4 hours).

We will hold your order for 7 working days. Orders not collected within this time will be cancelled and refunded in accordance with our stated returns and refunds policy.

Collection

We cannot release your order unless you bring the order confirmation with you.

PLEASE NOTE: Our distribution centre is only available for the collection of Reserve & Collect orders. We do not have retail showrooms.

Collection Times

You can collect from our distribution centre between 10.00am and 5.00pm Monday to Friday. We are not open for Reserve & Collection on Saturdays, Sundays or Bank Holidays. If you Reserve & Collect an item on a Saturday or Sunday we’ll have it ready for you to collect on Monday.

Collection Address

Reserve & Collect is only available from our main distribution centre at Rutland House, Deepdale Business Park, Ashford Road, Bakewell, Derbyshire DE45 1GT

Payment

Payment for Reserve & Collect can only be made on a credit card, debit card or PayPal.

How to Find Us

Reserve & Collect is only available from our main distribution centre at
Rutland House, Deepdale Business Park, Ashford Road, Bakewell, Derbyshire DE45 1GT

Go to top

Copyright © Rutlands Limited 2000-2017
 
Total Items:0
Discounts:0
Shipping:  View delivery information 0
Total: 0
days,hours,mins,secs
It is not possible to show this image.
Loading Image. Please wait...
Loading. Please wait...
Loading. Please wait...
Please enter at least 3 characters to search for

  no suggestions found

press Enter for a
 more thorough search

keyword/product code
your email address
Enter voucher code
Please wait...