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How to Contact Us

Before you go to the trouble of emailing us, try using the links or searching the Frequently Asked Questions page if you have a general query about shopping with us.

  1. If your query is about your order, you can check your order status and tracking information here in My Account.
  2. If you're experiencing difficulty placing an order we'll try to resolve your issue as quickly as possible.
    Email us at and we will aim to respond to all emails within 30 minutes during the working hours of Monday to Friday 9am - 5pm.