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My Account

Our guide below will provide all the help you need to manage your account.

Tracking Orders

  • To track the status of your orders simply sign in to My Account using your email address and password.
  • Order processing means that the order could be at any point between the warehouse and despatch (please note that we can not change your order once it is processed)
  • Despatched means your order has left our warehouse. You will receive an email confirming despatch. Dependant on the courier you will receive a tracking number that will link you to the couriers website to allow you to track your order.
  • Cancelled means that your order has been cancelled either by you or us.

Orders History

  • You can view your purchase history by signing into My Account.
  • If you require a copy of an order please sign into My Account and go to purchase history where you can print off a copy order.

Forgotten Password

  • In the Returning Customer box enter your email address that you registered with and then click ‘Forgotten Password’. We will send you an email detailing your password.

Updating Your Details

  • Simply sign into My Account using your email address and password. You have options to edit or change:
  • Email address
  • Billing address
  • Delivery addresses
  • Telephone numbers
  • Email club subscription