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Contact Us

If your query relates to an existing order please sign into My Account where you can view and track your order.

If you’re experiencing difficulties placing an order, please email us with details of the problem and we will attempt to resolve the problem as quickly as possible.

Alternatively you can phone our customer service team on 01629 815518 to place your order.

If you would like to ask a question please contact our customer service team through one of the methods below:


Send an email to customer services We aim to respond to your email within 24 hours of receipt


Call our customer service team on 01629 815518 any time between 8.30am and 5.30pm, Monday to Friday

Telephone from overseas

Call +44 (0)1629 815518


Write to: Customer Services Team, Rutlands Ltd, Rutland House, Deepdale Business Park, Ashford Road, Bakewell, Derbyshire DE45 1GT

Copyright © Rutlands Limited 2000-2017
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